On the face of it, every flight booking website looks same.
It will have a search and booking engine which is used for finding the flights.
Then, websites may or may not have an online payment gateway to facilitate
online booking. Those sites which do not facilitate the online booking, do
provide either the contact form or the phone number so that the people can call
them for flight ticket reservations. This is the normal way in which the
websites relating to airline ticketing function. So, how will you identify a
website which is good for you?
First thing to note is the airfares offered by flight booking website. You would
certainly like to go with the one which regularly and consistently provides
cheapest fares.
Second important point is the deals offered by the site. If
the deals offered are really good and these are provided quite frequently, then
this site could be the best suited for your travel needs.
Third factor which plays a role is that of understanding the
business model of the website. Some sites are meant to deliver the cheapest
fares and these clearly outline the risk factors associated with it.
You can
lay hands on cheap fares using these sites. To know precisely what the site is
offering, you need to check its organizational profile and history of
operations. This information also helps in identification of the right site.
Fourth factor is of ancillary charges which are levied by
the website. These are related to ticket cancellations, changes to itinerary
and other such matters. Quite naturally, the website which charges the lowest
and has a clear policy are preferred by the passengers. This does require
reading through the relevant sections of the site.
Fifth factor is of the additional useful features offered by
the airline. This could be lowest fare calendars, seeking newsletter
preferences, providing fare alert notifications facility, push notifications,
saving search histories and historical booking records. These features provides
unmatched customer satisfaction. These add-ons could make a site leap over the
others.
Similarly, there could be other considerations which guide
people to select a flight booking website in place of another.
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